Our Refund Policy and Warranty

Refunds

You can return your StimuField cap for any reason in the first 30 days, or in 180 days if you don't see results after consistent usage.

  

4 Simple Steps to Your Refund

Step 1: Document Your Journey

Take Before/After pictures every month for 180 days, starting with one baseline picture before beginning.

Step 2: Use the Device Daily

Use at least 6x/week for 180 days, 30 minutes per session.

Step 3: Money-Back Terms

  • First 30 days: Return for any reason for a full refund
  • Days 31-180: Eligible for refund if no results after 100 days of consistent usage

Step 4: Return Process

  • Send us your feedback and monthly photos
  • Note any concurrent hair loss products used

Important: Discontinuing hair loss medications while using this device may result in shedding.

Note: Customer is responsible for shipping costs and tracking for both 30 and 180 day returns.  

 

Warranty

We are offering a 1-year warranty for our product.

The legal warranty covers any hardware defects presumed to have existed at the time of delivery.