Our Refund Policy and Warranty

Refunds

You can return your StimuField™ cap for any reason in the first 30 days, or in 180 days if you don't see results after consistent usage.

  

4 Simple Steps to Your Refund

Step 1: Document Your Journey

Take Before/After pictures every month for 180 days, starting with one baseline picture before beginning.

Step 2: Use the Device Daily

Use at least 6x/week for 180 days, 30 minutes per session.

Step 3: Money-Back Terms

  • First 30 days: Return for any reason for a full refund
  • Days 31-180: Eligible for refund if no results after 100 days of consistent usage

Step 4: Return Process

  • Send us your feedback and monthly photos
  • Note any concurrent hair loss products used

Note: Customer is responsible for shipping costs and tracking for both 30 and 180 day returns.  

 

Warranty

We are offering a 1-year warranty for our product.

The legal warranty covers any hardware defects presumed to have existed at the time of delivery.